Support

We respond within 2 business days.

Need help with GymGuard? Email dev@vibex.team.

Common questions

The app says my gym photo isn't a gym

The verifier looks for visible gym equipment (dumbbells, racks, machines, treadmills). Try a wider shot that includes equipment in frame and isn't a photo of a screen or printed picture.

How do I unlock my apps in an emergency?

Use "Override today" from the dashboard. Subscribers get free overrides; everyone else can purchase a one-time override.

How do I change my locked apps or schedule?

Free users get five edits to fine-tune the setup, then schedule changes require a one-time edit purchase. This keeps the accountability honest.

How do I cancel my subscription?

Visit Apple's Manage Subscriptions page. Apple handles all billing.

How do I restore purchases on a new device?

Open Settings in the app and tap Restore Purchases. You must be signed in with the same Apple ID used for the original purchase.

Bugs and feature requests

Email dev@vibex.team with your iOS version and a short description. Screenshots help.